Each product has a cut off time. We have to receive your order BEFORE the cut off time the day BEFORE you want your product to arrive. For delivery tomorrow, PLEASE check your watch before placing your order!
What happens if the recipient is not home?
FedEx will leave the package in a safe place at the address. 85% of our shipments are left at the door. If we had to depend on people being home during the day, nothing would get delivered! As an alternative, we recommend that you ship to a business address if possible, as generally there is [...]
Why can’t I have a cake delivered on a Monday?
ment on the weekend. We SHIP Monday through Friday, for DELIVERY on Tuesday through Saturday.What time will my gourmet dessert arrive?
We ship via FedEx Standard Next Day Service. The delivery time varies by location.
How do you package your cheesecakes, desserts, cakes or tortes for shipping?
Our gourmet desserts are blast frozen, then shrink wrapped with a heavy cryovac plastic. Then they go into a foam container that surrounds the cheesecake in 2 inches of insulation. This then goes into a heavy corrugated container. We ship all of our cakes FedEx service. The cheesecake will arrive either partially frozen, or cold [...]
Can I ship a dessert to be delivered on Saturday or Sunday?
Saturday delivery is available. See each product for the total shipping cost. The cake has to be shipped on Friday to arrive on Saturday. Sorry, we can not ship cakes to arrive on Sunday or Monday.
What if I need my cheesecake to arrive before noon?
Delivery before noon requires us to ship your cheesecake FedEx Priority Next Day Service, and there is an a additional charge. Please Note: From our experience, most cheesecakes are delivered well before 3:00 pm (especially to a business address) but if you absolutely need it to be delivered before noon, you should send your cheesecake [...]
Can I send a dessert to someone in a foreign country?
At this time no. It’s very expensive, and they cannot guarantee timely delivery. Customs issues can also slow down the delivery. Our experience is that nobody is happy with the results, so until that changes, we do not offer international delivery.
Can I order today for delivery in the future (e.g.,can I order two cheesecakes for delivery on Wed. or Thur. of next week)?
Yes, you can order up to 1 year in advance the shipping date. And since we ship every cheesecake overnight, we can pinpoint your delivery day. We deliver every day except Sunday and Monday.
Can I include a note with the dessert?
Yes you can. A gift message is included with our service.